Pick and Mix
Catering
- Profitable innovative ideas for those with and without experience
Cellar Management
- Increasing profits and delivering the excellent pint
Conflict Management
- Reducing tension and keeping safe
Customer Service
Employment Law
Finance
- For those who don’t like sums
- For those who do
First Aid
- For your "appointed persons"
Health and Safety
- Operating legally and safely
Leadership & Motivation
- Getting the best out of all the team
Liquor Margin Management
- Increasing GP’s and yields
Management Development
Marketing & Merchandising
- The right mix of products, place, people price and promotions
Recruitment
- Getting the right person for the job
Sales Techniques
- Every packet of crisps counts
Safer Pubs and Drugs Awareness
- "No-one does drugs in my pub and trouble – what trouble?!!!"
Staff Training Package
- What to train and how to train to comply with the law
Trainer Skills
- "If you think training is expensive try ignorance"
