ILRO/Introduction to Licensed Retail Operations

More important now than ever before – train for success

Our ILRO course will provide you with the knowledge & confidence to make a flying start in your business.

  • Available at venues nationally and run jointly with abv Training, the ILRO course will provide you with the knowledge and confidence to make a flying start in your business
  • Reap the rewards of attending this course:
    • maximise your profits
    • gain time as less ‘fire fighting’ will be required
    • increase staff retention
    • be confident that you have the tools to comply with the law
    • by exercising due diligence
  • The intensive 3 day programme is designed to suit everyone, with or without previous experience in the industry
  • The course comprises 13 sections covering all aspects of operating a licensed premises, from health & safety and employment law to drinks service and stock control
  • On completing the course and passing the examination, you will attain the BIIAB Introduction to Licensed Retail Operations (ILRO) and also, subject to having previously passed the BIIAB NCPLH, the BIIAB National Certificate in Licensed Retailing (NCLR)
  • In addition to the knowledge and confidence gained, you will go away with a comprehensive ‘toolkit’ and a CD with templates and spreadsheets