Getting ready to start in the hospitality trade or taking the next step in building your business?  Well, this is the place to start - the High Five week.

High Five – the essentials for entering the hospitality industry.  Five qualifications and practical experience in one place in one week. Where else can you get all this with professional trainers and after care support?

Hit the ground running, let us give you the tools you need to begin your career within the hospitality industry. Learn how the trade works and how to avoid the common pitfalls! Benefit from the experienced trainers’ knowledge in business building, start ups, financial planning and practical aspects including real cellar and bar experience. Worried about the legal aspects like hygiene and Health & Safety? We cover these too.

All courses held in real pubs and presented by industry experts at the cutting edge of the trade.

Whether you plan to run a pub/club/hotel/restaurant/B&B or even a nightclub, leave the course with the skills, knowledge and confidence to develop your business. You take away a  comprehensive business support package including all those spreadsheets and forms you were worried about and the mandatory certificates.

 What recent attendees have said

“Essential for new entrants to the trade. “

 “Comprehensive overview of hospitality management.”                       

“Very informative, good handouts and books.“  

“A must if you are taking on a pub”

“I was worried about all the paperwork, but it’s on the CD, what a bonus!”

Day 1

Award for Personal Licence Holders

• One day course with workbook sent to you in advance
• Vital information on licensing law and due diligence
• Effective revision using quizzes and discussion
• Sample questions and a breather before the exam
• Exam – BIIAB Level 2 Award for Personal Licence Holders (APLH)
• Have a look at some specimen questions

Day 2

Award in Licensed Hospitality Operations - 1 of 3

• Your vision for your business
• Marketing revealed
• Customer Service excellence
• Health & Safety explained
• Key legislation
• Practical bar & cellar experience (late afternoon/early evening)

Day 3

Award in Licensed Hospitality Operations – 2 of 3

• Drinks and how to serve them
• Financial management made accessible
• Cash security, stock control & fraud awareness
• Safer Pubs/Responsible Retailing
• Catering

Day 4

Award in Licensed Hospitality Operations – 3 of 3

• Current employment Law
• Recruitment and staff induction
• Staff training & management
• Recap and revision
• Exam – BIIAB Level 2 Award in Licensed Hospitality Operations (ALHO)
• Practical bar & cellar experience (late afternoon/early evening)
• Have a look at some specimen questions

Day 5

Award in Beer & Cellar Quality 

• Maintaining a safe and effective cellar – practical
• Maintaining hygiene in the bar
• Understanding beer
• The Perfect Pint
• Exam – Level 2 Award in Beer & Cellar Quality (ABCQ)
• Have a look at some specimen questions

Award in Food Safety in Catering

• Legislation
• Food safety hazards
• Safe food storage
• Food handling
• Exam – Level 2 Award in Food Safety in Catering (AFSC)
• Have a look at some sample questions