Getting ready to start in the hospitality trade or taking the next step in building your business?  Well, this is the place to begin - the High Five week.

Courses » High Five

Level 2 course

5 days

£750 + VAT per person



Not quite what you were looking for? See our other other qualifications or contact us.

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High Five – the essentials for entering the hospitality industry.  Five qualifications and practical experience in one place in one week. Where else can you get all this with professional trainers and after care support?

Hit the ground running, let us give you the tools you need to begin your career within the hospitality industry. Learn how the trade works and how to avoid the common pitfalls! Benefit from the experienced trainers’ knowledge in business building, start ups, financial planning and practical aspects including real cellar and bar experience. Worried about the legal aspects like hygiene and Health & Safety? We cover these too.

All courses are held in real pubs and presented by industry experts at the cutting edge of the trade.

Whether you plan to run a pub/club/hotel/restaurant/bed & breakfast or even a nightclub, leave the course with the skills, knowledge and confidence to develop your business. You take away a  comprehensive business support Toolkit including a USB with all those spreadsheets and forms you were worried about and your certificates.

 What recent attendees have said

“A ‘must have’ for anyone going into the hospitality business”

 “Great hearing experts with significant experience across the industry”         

“Intense but invaluable”              

“Very informative, good handouts and books“  

“At the end of five very intensive days, I left with five separate qualifications, and an encyclopaedic knowledge of the pub and hospitality industry.  The team of trainers were first rate in every way; the delivery was sparkling, informative and practical”

“I was worried about all the paperwork, but it’s on the USB – what a bonus!”

Day 1

Award for Personal Licence Holders

  • One day course with workbook sent to you in advance
  • Vital information on licensing law and due diligence
  • Effective revision using quizzes and discussion
  • Sample questions and a breather before the exam
  • Exam – BIIAB Level 2 Award for Personal Licence Holders (APLH)
  • Have a look at some specimen questions

Day 2

Award in Licensed Hospitality Operations – 1 of 3

  • Your vision for your business
  • Marketing revealed
  • Customer Service excellence
  • Health & Safety explained
  • Key legislation
  • Practical bar & cellar experience (late afternoon/early evening)

Day 3

Award in Licensed Hospitality Operations – 2 of 3

  • Drinks and how to serve them
  • Financial management made accessible
  • Cash security, stock control & fraud awareness
  • Safer Pubs/Responsible Retailing

Day 4

Award in Licensed Hospitality Operations – 3 of 3

Day 5

Award in Beer & Cellar Quality 

Award in Food Safety in Catering

Contact details

  1. E:
  2. Tel: 02476 546107
  3. Fax: 02476 546157