Arrochar Associates
Benefit from Arrochar Associates’ highly professional and flexible level of training for the licensed trade and other service and leisure industries.
A New Career in Hospitality – unlock your potential
The package for service leavers and anyone embarking on a new career in the Licensed Hospitality industry.
Let us help you experience a smooth & supported transition into the hospitality industry whether it be a pub/club/hotel/restaurant/B&B or nightclub career you are seeking.
Before, during and after training we're always happy to hear from you. Our trainers' enthusiasm, knowledge and support are second to none.
We have extensive contacts in the trade and can point you in the right direction for your future career.
High Five - A packed week with some evening sessions with highly experienced trainers who know the industry inside out and will guide you through the sessions ensuring you take away what you need to embark on your new career.
- The essentials for entering the hospitality industry
- 5 days & some evening practical bar sessions
- 5 certificates
- BIIAB Level 2 Award for Personal Licence Holders (APLH)
- BIIAB Level 2 Award in Introductory Licensed Retail Operations (AILRO)
- BIIAB Level 2 Award in Licensed Retailing (ALR)
- BIIAB Level 2 Award in Beer and Cellar Quality (ABCQ)
- CIEH Level 2 in Award in Food Safety in Catering
- APLH is a must to be in charge of a business serving alcohol
- APLH contains vital information on licensing law and due diligence
- Packed with topics covering all aspects of the licensed trade
- ALR is a further qualification awarded on successful completion of the APLH & AILRO
- ABCQ covers beer and cellar quality, with some practical experience
- Food Safety is a mandatory qualification for those handling food or even ice at the bar
- AILRO includes finance, catering, Employment Law, customer service, H&S legislation, marketing and what to do on takeover day
- Pouring the perfect pint and other drinks for real customers during some evenings
Seven Up - Come back to Arrochar Associates for three advanced courses on three separate days with home study in between, a visit to a local brewery and some practical catering experience included in the week.
- BIIAB Level 3 Award in Licensed Hospitality (ALH)
- Understanding your market - who and where your customers are, how to attract, interest and keep them
- Motivating your team - a happy and motivated tem leads to happy customers, a happy boss and a great business
- Profit loss & budget control
- The more advanced side to running a hospitality business
- 5 days, 3 training days & home study
- 7 certificates plus brewery tour & practical catering
- Brewery visit - a half day tour of a local brewery - how it all works
- Practical catering - a half day in the kitchen, seeing it from the sharp end
Nine to really shine - Four further advanced, day courses, with home study slots between the sessions.
- An opportunity to excel. 4 units in addition to the ALH to achieve the certificate
- Merchandising & Selling - How to get your business and products noticed and how to maiximise profits using effective sales techniques
- Training design & delivery - You have the "know how", now train your staff
- Stock Control - The importance of stocktaking, how to interpret stock results and how to avoid profit "leakage"
- Customer Service - Making your customers welcome, want to return to your business and tell others about it
- 8 days, 4 day-courses & home study
- 9 certificates
- BIIAB Level 3 Certificate in Licensed Hospitality (CLH)
- Home study days - Prepare for the next module in your own time and complete the open book test
Contact us to book and for information on course dates and venues.
